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Welcome to your journey to success with Duck Label


We are obsessed about our customers, to good reason. They want a trusted destination for all their requirements, and we provide it to them. Our catalogue is endless and our suppliers numerous. They know that we are the best there is, and that is thanks to sellers like you, who provide the best possible service. We wish to be earth’s most customer-centric company. A lofty goal, but achievable with our trusted and valued partners. Join us to provide a better selection, better process, and a top-notch experience to our customers who appreciate the value of your product.

Why us?


We have sellers from Fortune500 companies to artisan vendors. Diverse they may be, but they are united in the top-quality products and customer-friendly service they offer. If this sounds like you and you are looking for a permanent home for your wares, join us and be loved by our millions of satisfied customers.


Reach millions of potential customers from around the world

A vendor platform with a comprehensive administrative panel and micro vendor store

Convenience at its best in all shipping matters




Benefits to you


  • If you are a small vendor selling to the local market, you will have access to a larger audience.
  • Different prices from different vendors can be standardized to match the quality, so higher the quality, higher the pay!
  • You can also use any of our other suppliers to source your products if you have run out of stock or are facing issues with running a commercial venture.
  • In case demand fluctuates, you can choose the supplier that best meets your needs.



New Registration Limited Offer



Would you like to join us to reach a large number of clients?

Take advantage of our free trial month and get to know the platform by self-listing.


Signup







Before you start


How to register


We have four vendor plans to suit all your needs whether you want to sell one item or a thousand. Read on before you register to find out more about our basic, gold, premium, and super packages to see what package works best for you. But never fear: Even if you choose a package now that you later think does not suit you anymore, you can change it at that point.

If you are new to online selling, check out our free one-month plan. The basic plan costs USD 25 per year. The gold plan costs USD 39 per year for any number of items for an unlimited revenue. For anyone selling more than 100 items a month, the gold plan makes the most sense. Premium plans are available at USD 50 and Super plans at USD 75, and they both come with many additional benefits. All plans have a universal transaction cost of USD 0.90 for each sale.

Learn more about vendors plans




What you need in order to start selling and earning


Please make sure you have access to the following when you attempt to register:

  • Bank account number and bank routing number
  • Chargeable credit card
  • Government-issued national ID
  • Business Registration (for registered businesses)
  • Tax information
  • Phone number



How much does it cost to sell on Ddebbie Market


Subscription fees

We have different selling fees depending on your plan and products.

Shipping fees

You can select your own shipping methods. The shipping rates are based on the shipping company. Conversely, you can select a shipping carrier from us and shipping rates will be set by the …… based on the product category and shipping service selected. You are responsible for the shipment of the product. We will work as a mediator between the vendor and the customer. In the case of any discrepancies related to shipping, you – as the vendor – will be responsible for resolving them and you must fulfil the order placed by the customer. We only work with trusted vendors. You are liable in any fraudulent activity. We may warn you or disable your account if any such activity is noticed.





Vendor backend


What is the vendor backend?


When you register as a vendor, you gain access to your own vendor account. This means that you can log into your vendor backend and make all the choices and changes you need. The vendor backend is your resource for selling. Use the backend to manage your vendor account, list all your products, add all product information, update inventory, manage payments, and find helpful content to navigate your online business. Here is what else you can do with the vendor backend:


  • Keep track of your inventory and update your listings from the inventory tab
  • Download custom business reports and bookmark templates you use often
  • Use customer metrics tools to monitor your seller performance
  • Contact Selling Partner Support and open help tickets using the Case Log
  • Keep track of your daily sales for all the products you sell on Ddebbie Market






How to list your products on our site


List your first product


First, create a product listing for your product. If someone else is listing the same product, you can match the existing listing. If you are the first and/or only seller for your product, you can create a new listing.

Your vendor plan will decide how you upload and list your product. Those using a premium or super seller account can list products in large batches by using uploading or inventory management with third-party systems. Individual sellers, on the other hand, list products one at a time.






Product categories


What can you sell on Ddebbie? It depends on the product, the category, and the brand.

All the categories are open to all sellers, if your product or the category didn’t list in the below listing you can contact admin for furthermore information as some products require pre-approval to sell, and we have listed the products that restricted to sell in the platform.

The table below provides an overview of Ddebbie product categories, but visit the Seller Help Central to learn more about restrictions, and how to request approval.



Product category Example products
Allowed categories
Beauty Fragrance, skincare, makeup, hair care, bath & shower (topicals require approval). See also Health & Personal Care.
Electronics
Apparel (Clothing – Men, Women, Kids)
Jewelry
Fashion Items
Bags
Accessories
Home items
Beauty Products
Healthcare products
Restricted categories
Flammable items
Breakable items
Hazardous materials
Drugs
Illegal items (Items banned by the countries)
Alcohol
Weapons
Prescription drugs
Tobacco
Fireworks
Perishables



What you need to start listing products


A Global Trade Item Number (GTIN), such as a UPC, an ISBN, or an EAN, is needed for most products. This helps us identify the item that you are offering. However, if you don’t add a new listing and only match a listing, you don’t need to give a product ID because we have it in our records. It is only when you add a new product that you need to request for a UPC or some identification number.

Additionally, you need to have the following to list your product:


  • SKU
  • Product title
  • Product description
  • Product images
  • Search terms and relevant keywords





Product listing details


Once you have the above details (GTIN, UPC, ISBN, or EAN; SKU; keywords and search terms; and the product information), create your product listing on from the vendor backend (your name for the portal). This will also include your offer’s details, such as its price, condition, quantity available for selling, and shipping options. Provide all information for the product including name, category, brand, and description, and upload an image or images that help the customer clearly identify the product.






Product details page



The product details page will carry all the details about your products, and it will be comprehensive and easy to navigate. When the same product is offered by many vendors, we will combine all these items into one page for easy access. You can add the information or ask for any changes in the event that any information is wrong.

Please fill out all the information related to your product in the following manner:

1. Title
200 characters max

2. Images
500 x 500 or 1,000 x 1,000 pixels

3. Variations
Use various colours and sizes for a better-quality listing

4. Bullet points
Keep it short and to the point!

5. Featured offers or Buddle Offers
This is the offer from you, and customers can buy now or add to cart.

6. Other offers
Similar products from other sellers, shipping details, etc.

7. Description
Keywords to help your customers find you easily



Would you like to join us to reach a large number of clients?

Take advantage of our free trial month and get to know the platform by self-listing.


Signup






Delivering products


Shipping options


You can select your own shipping partners to get the products to the customer or select from one of our shipping partners. If you do it yourself, you can maintain your own inventory and ship products to customers (merchant-fulfilment) or have our partners help you with everything from packaging and labelling to shipping. Choose what is right for you.





If you’re fulfilling your own orders


If you take the responsibility to store and ship the products directly to your customers, we charge from customer the shipping rates you entered as applicable from the shipping option and the product category that the customer chooses.






After the sale


Managing your business


Your first sale is a big milestone—but it’s just the beginning of your growth opportunities selling on Ddebbie Market. Once your store is up and running, there are a few important things to keep in mind.



Performance metrics (and why they matter)


At Ddebbie Market, we focus on providing a seamless, delightful shopping experience to our customers in keeping with our goal of being the most customer-centric company in the world. As part of our vendor network, you have a large role to play in this. The following key metrics help us measure your successful contribution:

  • Order defect rate must be < 1%
  • Pre-fulfilment cancel rate must be < 2.5%
  • Late shipment rate must be < 4%

Use your vendor account and backend to manage and maintain your performance.





Customer reviews


Customer reviews matter to the customers, to us, and to you. While we encourage obtaining reviews, do remember to stay within the policies to ensure a great experience for all.

Make sure you have provided following information.

  • Make sure you include correct product details.
  • Provide all available shipping options and charges along with the estimated delivery days.
  • Please clearly mention, If you have any special conditions non-refundable or non-retuned products.







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Got Question? Call us 24/7 +14162202525

Email support@ducklabel.com

2900 Markham Road, Toronto, ON, Canada M1X 1E6

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